Terms And Conditions

Payment and Deposits

  • Our payment terms for bookings are: 25% deposit with the remaining balance due 1 day prior to the booking.
  • Your booking may be subject to additional waiting time and car park charges.

Cancellation and Refund Policy

  • If a booking is cancelled by the Customer within 12 hours from the start of the period of hire, 50% of all monies paid will be non-refundable.
  • If a booking is cancelled by the Customer within 6 hours from the start of the period of hire, 100% of all monies paid will be non-refundable.
  • If a wedding booking is cancelled within 1 months from the start of the period of hire, the deposit will be non-refundable. If a wedding booking is cancelled within 10 days from the start of the period of hire, the full hire amount will still be charged to the customer.
  • If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable.

Other

  • Whilst we do our utmost to ensure our drivers are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances out with our control.
  • The driver will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.